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Dear Bankwest,

My name’s Tim Lucas and I’m a user-interface designer and Bankwest customer from Sydney (props to Christine at the Randwick branch!). I love the recent design changes to online banking (keep it up!) but there’s one little thing that still drives me nuts: choosing the type of a new payment. Below left is the current UI and below right is my suggested change. If you can make this one change to Bankwest online banking I will buy your development team a case of their favourite beer (or other beverage of choice). Sincerely yours, Tim.

Current UI for choosing a payment type

Screenshot of Bankwest online banking's create a payment screen

Suggested UI to make payment creation a million times better*

Screenshot of my suggested changes

* has not been verified with user testing