My name’s Tim Lucas and I’m a user-interface designer and Bankwest customer from Sydney (props to Christine at the Randwick branch!). I love the recent design changes to online banking (keep it up!) but there’s one little thing that still drives me nuts: choosing the type of a new payment. Below left is the current UI and below right is my suggested change. If you can make this one change to Bankwest online banking I will buy your development team a case of their favourite beer (or other beverage of choice). Sincerely yours, Tim.
Current UI for choosing a payment type
Suggested UI to make payment creation a million times better*